Free UK Delivery on Orders over £50!

Finance available on orders over £130

Order by 1pm for same day dispatch!

Free UK Delivery on Orders over £50!

Finance available on orders over £130

Order by 1pm for same day dispatch!

SHIPPING & DELIVERY POLICY

Last updated October 14, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://memorielle.co.uk/terms-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Tracked 24 Hours shipping on Orders over £50.00 after discounts.

Shipping Fees

We also offer shipping at the following rates:


Royal Mail Tracked 24
1-2 Business Days
 Orders up to £49.99£4.50
 Orders over £50.00 (after discounts)FREE

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders cannot be shipped to P.O. boxes.

Orders are dispatched on weekdays only, Monday to Friday.

Orders must be placed by 1.30pm in order to be dispatched the same day.

Delivery is via the Royal Mail Tracked 24 service, however next day delivery is not guaranteed and could be delayed due to unforeseen circumstances.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://memorielle.co.uk/return-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: